If you found Costa Excursions on Viator or GetYourGuide and you’re wondering whether to book there or on costaexcursions.es directly: the tour, the guide, and the price are the same either way — the difference is what happens before and after you book. We’re honest about this because most “why book direct” pages oversell a price difference that usually doesn’t exist. Here’s what’s actually different, and what isn’t.
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What’s the Same
Same private vehicle, same tour, same guide — Peter, Thomas, or one of the same named local guides (Antonio, Juan, Valme, Karim, Steven, Oliver, Dale) regardless of which platform you booked through. Same door-to-door pickup. In most cases, the same price — OTA agreements typically require us to keep pricing consistent across channels, so booking direct isn’t a discount hack, and we won’t pretend it is.
What’s Actually Different
Talking to us directly before you book
Book on our own site or by WhatsApp, and you’re messaging Peter, Thomas, or whoever’s handling bookings that day — directly, in real time. Ask about swapping in a hiking detour, adjusting pickup for an early flight, or whether a specific stop works for a mobility concern, and you get an answer from someone who can actually change the itinerary. Through an OTA, that message routes through their messaging system first, which adds a step and sometimes a delay, particularly close to your travel date.
Changes and cancellations
Book direct and a change request goes straight to us. Book through an OTA and it goes through their cancellation/change policy first, which is usually fine but is their policy, not ours specifically — worth checking if your plans might shift.
No added service fee
OTAs commonly add a service fee on top of the listed tour price at checkout — this varies by platform and isn’t always obvious until the final screen. Booking direct through costaexcursions.es or by WhatsApp, the price you see is the price you pay, no added checkout fee.
Who actually gets your money
This one’s more about us than you, but worth being upfront about: OTAs take a commission (typically 20-30%) on every booking. Booking direct means more of what you pay goes to the two people actually running your tour and the guides who work with us — not a reason to feel obligated to book direct, just the honest economics behind why we mention it at all.
When Booking Through an OTA Still Makes Sense
If you’re already deep into planning your whole trip on Viator or GetYourGuide and want everything in one itinerary/one payment method/one app for refund tracking, that’s a legitimate reason to keep it there — we’re not going to tell you it’s the wrong choice. Some travelers also prefer an OTA’s standardized cancellation policy for peace of mind. Both are reasonable calls.
The Honest Verdict
If price is your only concern, it doesn’t matter which you choose — book wherever’s easiest for you. If you want a direct line to the two people who’ll actually be running your tour, the ability to customize before you arrive, and no surprise checkout fee, book direct. Either way, you’re getting the same tour.
Ready to book, or have a question first?
WhatsApp us directly at +34 651 026 027 — real answers from Peter or Thomas, not a bot. Or see all our tours →
Frequently Asked Questions
Is it cheaper to book Costa Excursions direct instead of through Viator or GetYourGuide?
Usually not — the tour price is generally the same across channels due to standard OTA pricing agreements. The difference is in service (direct communication, no added checkout fee, faster changes), not price.
Do I get the same guide whether I book direct or through an OTA?
Yes — the same private tour, the same pool of guides (Peter, Thomas, and our named local guides), regardless of which platform you booked through.
Is it safer to book through Viator or GetYourGuide than directly?
Both are legitimate ways to book. OTAs offer their own standardized cancellation/refund process, which some travelers prefer. Booking direct means dealing with us personally rather than through a platform’s support system — neither is inherently safer, just different.
Can I message Costa Excursions before booking to ask questions?
Yes, by WhatsApp at +34 651 026 027 — this works whether or not you end up booking direct or through an OTA.
Does Viator or GetYourGuide add extra fees to the tour price?
Many OTAs add a service fee at checkout that isn’t always shown until the final payment screen — this varies by platform. Booking direct through costaexcursions.es has no added checkout fee.
Can I change my tour date or itinerary after booking through an OTA?
Yes, but the request goes through that platform’s change/cancellation policy first. Booking direct means the request goes straight to us.




